UPDATED April 18, 2021
Please check back regularly as policies may change in accordance with updates from the CDC and State of New Hampshire.

 
We are excited to once again welcome you to the Winnipesaukee Playhouse.  We have put in place strict regulations in accordance with or exceeding CDC and State of New Hampshire guidelines in order to provide the safest experience possible. We are asking you to partner with us to ensure that our patrons, staff, and performers stay healthy.
 
PURCHASING TICKETS

1. For the time being, tickets are only available by calling the box office at (603) 279-0333.  This ensures that our trained box office staff can seat your party within proper social distancing guidelines.  If we are unable to pick up when you call, please leave a message and we will call you back as soon as possible.
2. During the pandemic, we are altering our refund policy.  If you are feeling unwell please call us in advance and we’ll do our best to accommodate your needs. We will be unable to refund tickets once the performance has started.

 
ARRIVAL AT THE PERFORMANCE

1. All patrons, staff, and volunteers must wear face coverings at all times on our campus including waiting in lines, being seated, watching the performance, and going to the restrooms. Masks may be removed for the purpose of consuming concessions once you are properly distanced.
2. Before being seated your entire party will have a temperature check using a non-contact thermometer and each member of your party must answer “no” to the following questions before they enter the performance space:

-Have you been in close contact with someone who is suspected or confirmed to have had COVID-19 in the last 14 days? (NOTE: Healthcare workers caring for COVID-19 patients while wearing appropriate personal protective equipment should answer “no” to this question)
-Have you had a fever or felt feverish in the last 72 hours?
-Are you experiencing any respiratory symptoms, including a runny nose, sore throat, cough, or difficulty breathing?
-Are you experiencing any new muscle aches, significant tiredness, or chills?
-Have you had any new changes in your sense of taste or smell?
 
    3. We ask you to sit in your designated seat only.  If there is a problem with your seat you must speak to a staff member rather than reseating yourself.  
 
DURING THE PERFORMANCE

1. All patrons are asked to keep their face coverings on when seated and watching the performance.
2. The performer(s) will not be wearing a mask during the performance, however, they will be appropriately distanced from the first row of patrons.
3. Patrons MAY NOT change seats during the performance.
4. At the end of the performance, the audience will exit one row at a time at the direction of a staff member.
5. Performers will be unable to greet patrons at the end of the performance.

 
 
GENERAL NOTES

1. Facilities will be cleaned regularly and we will have hand sanitizer available for your use.
2. We have added germicidal UV lamps inside of our air conditioning ducts as well as polarized media filters to "scrub" the theatre air for our return to indoor performances.
3. If you do not have your own face covering, we will provide one to you.
4. Should any member of your party refuse to comply with any of these rules upon arrival or during the performance, we reserve the right to refuse service.
5. While all reasonable precautions are being made to keep patrons and staff safe, please note that each patron is attending at their own risk. If you are part of a population vulnerable to COVID-19, or live with someone who is, we advise you to make the best decision for you and your family.

 
Thank you for your understanding as we safely bring live theatre back to the Lakes Region!